FAQs

1. What types of products do you offer for cats and dogs?
We provide a wide range of high-quality products including nutritious food, treats, grooming essentials, toys, bedding, collars, leashes, and accessories—everything your cat or dog needs for a healthy and happy life.

2. Are your products safe and vet-approved?
Yes. We carefully source our products from trusted, vet-recommended brands to ensure safety, quality, and reliability. Every item we sell meets our strict standards for pet health and comfort.

3. How does delivery work?
We offer fast and reliable nationwide delivery. Orders are processed within 12-18  days, and tracking information is provided once your order ships.

4. What is your return or exchange policy?
If you’re not fully satisfied with your purchase, you may return or exchange most items within 12 hours, provided they are unused and in their original packaging.

5. How can I get help choosing the right products?
Our team is always happy to help. You can contact us via email , and we’ll assist you in finding the best products for your pet’s specific needs and preferences.

6. Do you carry natural or eco-friendly products?
Yes. We believe in sustainability and pet wellness, so we offer a curated selection of eco-friendly, natural, and cruelty-free products.

7. HOW TO CONTACT US- If you have any issues you can contact us on,onmaintails@gmail.com and our team will be glad to assist you!